Shipping policy

Thank you for shopping with STORKK. Every order is produced with care through our Print-on-Demand (POD) manufacturing process. This policy explains how we process, ship, and deliver your orders.

1. Order Processing

All products are manufactured after your order has been successfully placed and payment has been confirmed.

Orders are typically processed within 1–2 business days before being dispatched for shipping.

Orders are not processed on Sundays or public holidays.

2. Delivery Time

Once your order has been shipped, estimated delivery times are:

  • Metro Cities: 3–4 business days
  • Other Cities & Towns: 4–5 business days
  • Remote Locations: 5–17 business days

Delivery timelines are estimates and may vary depending on courier availability, weather conditions, public holidays, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before your payment is completed.

From time to time, STORKK may offer free shipping promotions on eligible orders.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking details.

You can use the tracking number provided to monitor the status of your shipment.

5. Delivery Address

Customers are responsible for providing complete and accurate shipping information.

STORKK is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

If an order is returned due to an incorrect address, additional shipping charges may apply for re-dispatch.

6. Delivery Delays

While we aim to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • High order volumes
  • Courier service disruptions
  • Severe weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions

We appreciate your patience in such situations.

7. Undeliverable Orders

If a shipment is returned to us because:

  • the delivery address was incorrect,
  • the customer was unavailable after multiple delivery attempts, or
  • the package was refused,

we will contact you to arrange re-shipment. Additional shipping charges may apply.

8. International Shipping

Currently, STORKK ships only within India.

International shipping services are not available at this time.

9. Damaged Packages

If your package appears damaged upon delivery, please:

  • Take clear photographs of the package and product.
  • Contact us within 48 hours of receiving your order.
  • Include your order number and supporting images in your email.

Our team will review your request and assist you with an appropriate resolution.

10. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

STORKK

Email: support@storkk.in

We aim to respond to all shipping-related inquiries as promptly as possible.